There are several different aspects to providing IT support functions to the Scout group. These various responsibilities could be held by a single person, or distributed amongst a wider group depending on the skills and interests of the volunteers.

Web Site

The management of the website can be broken down into two distinct areas, administration of the underlying WordPress platform and managing the content displayed on the site.

Website Administration

The current website utilises the WordPress platform to provide a relatively simple means of creating a robust website. In recent years automated updates to WordPress and any plugins used have reduced the effort required to continue to manage the site once created.

• Create and update the site structure, menus and components in sidebars, headers and footers.

• Ensure the WordPress platform and any plugins are updated to minimise security risks.

• Monitor website security, including investigating issues and alerts raised by WordFence.

• Ensure WordPress addons are only used when necessary and kept updated. Where deprecated alternatives sought to minimise security risks.

• Create and update contact forms (HTML) used.

• Manage themes used and custom styles used (CSS)

• Ensure the site adheres to the Scout branding guidelines and promptly implements updates to the site based on changes to brand/style guidelines.

• Perform regular backups of the website.

Website Content Management

Keeping the website frequently updated with activities of the Scout group and their sections.

• Create and update information pages.

• Create posts based on news and activities of the Scout group. You should be comfortable editing photos to the extent of cropping and resizing images.

• Ensure content is suitable to be posted and that leaders have ensures any photographs used only have the permission of parents (as required).

• Ensure content adheres to Scout branding guidelines including the way language is to be used.

• Frequently remind leaders to submit content for the website, especially for known significant events.

• Manage the events calendar on the website to show upcoming significant events.

Microsoft Azure

The Scout group’s charity status enables access to resources through Microsoft nonprofit scheme, providing a small number of licenses for Microsoft 365 Business Premium, $2000 in annual Azure credits and Windows licenses (+ more). The group utilises these benefits to support the running of the website and the broader leadership team.

• Manage group annual re-enrollment in Microsoft nonprofit scheme.

• Management of user accounts through Azure AD. Ensuring privileged accounts require MFA.

• Manage Azure hosted Website: App Service on Linux and associated resources.

• Manage SSL certificates for Azure hosted web resources.

• Monitor Azure billing to ensure no unexpected resources are running. The monthly bill should be zero and running resources kept within the annual allocated Azure credits.

Microsoft 365

There is an overlap with some aspects of Microsoft Azure management, but there are Microsoft 365 specific areas relating to Microsoft Office and Exchange online usage, these include:

• Manage license allocations.

• Manage user accounts, group membership and shared mailboxes.

• Create and manage public and private calendars (possible future project).

• Manage SharePoint site used for document storage and sharing

• Manage Microsoft Teams usage (if adopted)

• Manage Exchange online email for troubleshooting email delivery issues and email security.

• Assist users with email client configuration, and steps necessary to access shared mailboxes.

Domain Management

The domain 1stwoosehill.org.uk is registered with Cloudflare providing

• Domain registration management, including expensing domain renewal.

• DNS record management.

• Cloudflare web caching management.

• Cloudflare WAF (Web Application Firewall) management.

• Cloudflare protection management in the event of an attack on the website.